Contact information
We're happy to help with anything — a question about an order, a product or sizing, a return, or how we handle your data. Real people read every message.
We usually reply within two business days (Monday–Friday). For anything about an existing order, please include your order number so we can pull it up straight away.
Postal address
Kimura Fighting
Flüelastrasse 16
8048 Zürich
Switzerland
Returns and exchanges
Email us first and we'll walk you through it. Full details are in our Refund Policy.
Shipping
Delivery times, carriers and costs are set out in our Shipping Policy. If a parcel is delayed or arrives damaged, contact us and we'll sort it out.